Phone
The line is answered by someone who does the work, not a call centre.
667-400-6380Serving Baltimore, Maryland & surrounding areas
Speak to someone in Baltimore
The quickest way to get an answer is to ring us. Tell us what you are seeing and we will say what it is likely to involve, what it should cost, and when we can get to you.
How to reach us
The line is answered by someone who does the work, not a call centre.
667-400-6380Useful for photos of the affected area, or anything that is not urgent. We reply the same day in normal hours.
[email protected]Baltimore and the surrounding area, including Canton, Federal Hill, Hampden, Fells Point, Mount Vernon, Roland Park, Towson and Dundalk.
Baltimore, MDIf there is water sitting somewhere, or a smell that keeps coming back, it is worth a call today rather than next week.
Call Now 667-400-6380Including out of hours
Monday to Friday, 8am to 6pm. Saturday, 9am to 2pm. These are the hours for surveys, scheduling and anything that is not an emergency.
Water does not wait for Monday morning. If something has just flooded or a leak is still running, ring the same number — out-of-hours calls are taken, and if we are on site and miss you, leave a number and we will ring back.
It makes the first call shorter
None of this is essential. Ring us anyway if you do not have it — but if you do, we can usually tell you more on the first call.
Call Now 667-400-6380Roughly where it is: bathroom, basement, crawl space, attic, or behind a kitchen unit.
About how big the affected area looks, even as a rough guess in square feet.
Whether there has been a leak, an overflow or storm water, and roughly how long ago.
Whether anyone in the property is reacting to the air, and whether the area is still damp.
A photo or two on your phone, if the area is safe to reach.
Whether it is a rowhome, a basement conversion or a newer build — it changes how moisture moves.
No surprises
A few minutes on the phone is usually enough to tell whether this is a small clean-up or something that needs containment.
We arrange a time that suits you, check the moisture readings and find where the water is coming from, not just where the mold shows.
The scope and the price are agreed in writing before any work starts, so the figure is settled rather than decided on the day.